FAQ

A fan directs cooler cabin air to the user's back, allowing trapped heat to escape. This process gets super enhanced with the Enhanced Cooling Kit, where cold AC is directed straight to the user's back for immediate refreshment.

Being parents ourselves, safety is our #1 concern. We’ve partnered with a 3rd party crash testing laboratory to verify that our coolers pose no negative effects when used with infant and child car seats. Of course, parents need to make sure that the “car seat harness or belt needs to fit snugly enough so that you cannot pinch the straps of the car seat harness.”

Absolutely! Baby and Kid Coolers grow with the child, just adjust the safety buckle. Most shoulder harnesses move with the car seat. The fan speed can also be adjusted between high, medium, low, and off.

In our future baby and kid versions, we're aiming to introduce heating functionality along with a baby left-alone alert system.

Since each cooler is fan-powered, the cooling effect persists as long as there is a power source available.

While tossing them in the laundry isn’t recommended due to electronic components, cleaning is simple. Wipe away any mess and allow to air dry. For more substantial messes, simply turn the cooler upside down and hose down the affected area, taking care to avoid soaking the fans.

We stand behind each product, offering a warranty against manufacturing defects for 6 months. Should an issue arise, we’ll replace the product at no extra cost. Please note that normal wear and misuse are not covered under warranty.

Yes, each cooler is equipped with a fan that emits a gentle white noise measuring less than 50dB at a distance of 2 feet, akin to a quiet conversation. Our upcoming 2.0 versions will be even quieter.

•  If your child is in an infant car seat or is under 2 years old, we recommend the Baby size. It’s designed to fit snugly in infant carriers and smaller convertible seats.

•  If your child is in a toddler or convertible car seat (forward or rear-facing), or a booster seat, choose the Kid size. It provides more coverage and is made to grow with your child.

We offer two connector sizes to match your car’s AC vent location:

• Short Connector (4.5 ft) – Ideal if your closest AC vent is right behind the front seat, such as in the center console or seat-back vents.
• Long Connector (6.5 ft) – Best if you don’t have AC vents in the back and have to reach the front or the closest AC vent is far away. When in doubt, choose the longer one because the connector can easily contract to 3 ft.