Shipping policy

📦 Shipping Information

Shipping Countries
United States & Canada
Business Address
2215 196th St SW
Lynnwood, WA 98036
United States
Customer Support
📧 support@polarbair.com
📞 +1 (224) 777-0080

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🚚 Shipping Overview

We ship to the U.S. (including Alaska & Hawaii) and Canada via UPS® and USPS. Tracking is emailed once your order ships.

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⏱ Handling Time

Orders placed by 5:00 PM PT, Monday–Friday, are processed within 1–3 business days. Orders after 5:00 PM process the next business day.

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🇺🇸 U.S. Shipping Zones & Delivery Times

48 Contiguous States
• Method: Economy Shipping
• Transit: 5–8 business days
• Cost: Free on orders $109.99+
Alaska & Hawaii
• Method: Standard Shipping
• Transit: Varies by location
• Cost: Calculated at checkout

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🇨🇦 Canada Shipping Zones & Delivery Times

Alberta & British Columbia
• Method: Economy Shipping
• Transit: 5–8 business days
• Cost: Free on orders $249.99+
Rest of Canada
• Method: Standard Shipping
• Transit: Varies by location
• Cost: Calculated at checkout
Duties & Taxes
Canadian orders ship Delivered Duty Unpaid (DDU) — duties, taxes, and fees may apply upon delivery and are the customer's responsibility.

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💰 Sales Tax

Sales tax is calculated at checkout based on your shipping address and local regulations. Note: Shipping charges may also be taxable in some regions.